How mPOS is Benefitting Retailers Today

As consumers and retailers have navigated their way through 2020, we’ve seen almost night and day mentality, for whether local and state legislators vie for lockdown procedures or not, retailers have taken the brunt of it all in the worst and most demeaning way. For more extensive department and chain-based stores, they’ve been able to successfully furlough their employees, feeding them Unemployment funds to keep survival rates and spirits up and prospering.

However, many small to medium-sized businesses haven’t been able to afford the same luxury and have been forced to settle with mass layoffs to keep their businesses afloat. It’s scary and sad, but it’s safe to say that the sales floor’s economic flow has drastically changed, and perhaps for the better, in hopes of salvaging what workforce there is left.

Many retailers are implementing mobile and mPOS-related functionalities to keep customers eager and confident enough to continue shopping in-store during a Pandemic and equip their employees with suitable devices and resources to enhance the customer service experience while helping to stop the virus's rapid spread.

Next-generation technologies are essential for reconstructing the post-COVID workplace, and mobile devices are readily available to meet and fulfill that goal. Employees can better operate with an inside look into actual, real-time data points that they can use to help curate an exclusive relationship with customers or even gauge how busy the sales floor will be on any given day. The overall goal with mobile point-of-sale concepts is to impact a positive flow of sales, increase the placement of up-sells, and deliver a safe and satisfying customer experience to keep customers coming back.

The long-term investment in these mobile strategies is sure to be worth the time and devotion, and likely so because more than 58% of retailers have voiced that they are deciding to include some Mobile POS solutions in their workplace. Realistically thinking, there’s no better time to implement this type of mobile strategy than right now. During peak retail points, a clerk can collect a customer’s information while they stand in a long queue line, but they can also process a transaction from a different section of the store to break up the crowd.

Retailers can maximize the productivity of their devices by multitasking with the tool as a whole. Whether it’s processing a sale away from the main queue line, replenishing a department’s sales floor stock by cross-referencing the inventory located on the device, or even delivering COVID-19 safety alerts if customers are standing too closely together, there are several ways to thrive and survive in retail with mobile point-of-sale applications.

Hundreds of technology software companies can help you navigate the Pandemic-based retail environment with success on the horizon. Still, North American Bancard and Payanywhere’s collaborative solution offers all the versatility businesses could ever want in one bundled offering.

From monitoring item libraries, tracking stock, managing employees, and facilitating offline transactions, there is so much Payanywhere can do to provide your company with the flexibility it needs while racing after success, all within one platform. This software can be implemented swiftly and simply on the A60, A920, and e600 with ease. This bundled package can be added to fulfill nearly any retail activity, including Curbside Pickup, Contactless Payments, QR Scanning, and even online and mobile retail experiences. If you’re interested in learning more about this bundled pair or would like to talk with NAB further about adding a partner to your network, follow the link here. Mobile Point-of-Sale technologies are our future, and it’s about time businesses start embracing them to survive whatever time brings.